getimg.ai
Pricing

Guide to Logging in to getimg.ai

Need help logging in to getimg.ai? Follow our simple guide and troubleshoot common issues to get back to creating in no time.

How to Log in to getimg.ai?

3rd-party sign-in (logging in through a Google, Microsoft, or Apple account) is the main method for signing up and logging into getimg.ai. It’s a safe and secure option that leverages advanced encryption and optional multifactor authentication to keep your account protected.

The email and password login is a legacy feature available only to users who originally signed up this way. New accounts cannot use this method, and switching from 3rd-party sign-in to the legacy login is impossible.

Here’s a simple guide to help you access your account and get started creating:

  1. Start by navigating to the getimg.ai homepage. Once there, click the "Log In" button. You can also go straight to the login page by clicking here.

  2. Now it’s time to choose how you want to log in:

  • To log in with a 3rd-party provider, click "Sign in with {your chosen service}," for example, "Sign in with Google." You'll be redirected to the 3rd-party provider's website. Just follow the steps on their page to complete the login. Once done, you'll automatically return to getimg.ai.

  • For legacy users: if you signed up with an email and password, click "Continue with Email." Then, enter your email address and password and press "Log in."

That’s all there is to it. You’re in!

Common Login Issues and How to Fix Them

Even though logging in is usually straightforward, sometimes things can go wrong. Here are a few common issues you might run into and how to fix them.

I Can't Log In

Trying to log in using email and password, but it’s not working? Double-check that you actually signed up with this method.

Email and password is a legacy login method used by a small number of users. If you registered with a 3rd-part account, which is much more likely, you need to select the "Continue with {your chosen service}" option instead. 

Make sure you're using the correct method for your account. Furthermore, if you're having issues with 3rd-part sign-in, check if you have 3rd-party login permissions enabled in your browser.

I Forgot My Password

If you use a 3rd-party sign-in to log in, your getimg.ai account does not have a separate password. We cannot assist with recovery if you’ve lost access to your 3rd-party account (e.g., a Google or Microsoft account).

You’ll need to resolve this directly through your chosen service provider's account recovery process. Once you’ve regained access to your 3rd-party account, you’ll be able to log in to getimg.ai as usual.

If you signed up with an email and password, resetting your password is simple. Follow these steps:

  1. Click the "Log in" button on the homepage, or go straight to the login page by clicking here.

  2. Press "Continue with Email" and click "Forgot your password?".

  3. Enter your email address and confirm.

  4. Check your inbox for a password reset email. Open the email, click the reset link, and follow the instructions to set a new password.

You’re all set! Once your password is reset, log in with your new credentials.

Can I Change My Login Method to Email & Password?

After you’ve chosen a login method during your initial signup (either 3rd-party sign-in or email and password), you cannot switch it later.

Is It Possible to Encrypt My Account?

Wondering about whether your account can be encrypted for extra security? Rest assured, all communication between your device and our servers is already encrypted. This ensures that your account and personal information are safe and secure.

We hope this guide has helped you solve any problems you might have encountered. If you're still having trouble logging in, don't hesitate to contact our support team!