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Guide to Logging in to getimg.ai

Need help logging in to getimg.ai? Follow our simple guide and troubleshoot common issues to get back to creating in no time.

How to Log in to getimg.ai?

Google is the main method for signing up and logging into getimg.ai. It’s a safe and secure option that leverages advanced encryption and optional multifactor authentication to keep your account protected.

The email and password login is a legacy feature available only to users who originally signed up this way. New accounts cannot use this method, and switching from Google to the legacy login is impossible.

Here’s a simple guide to help you access your account and get started creating:

  1. Start by navigating to the getimg.ai homepage. Once there, click the "Log In" button.

  2. Now it’s time to choose how you want to log in:

  • To log in with Google, click the "Continue as {Your name}" banner with the Google logo. A pop-up will appear, asking you to select your Google account. Once selected, you’ll be logged in immediately.

  • If you're not already logged into a Google account in your browser, click the "Continue with Google" button, and you’ll be prompted to log in to your Google account first. After that, just follow the steps to complete the login.

  • For legacy users: if you signed up with an email and password, simply enter your email address and password, then click "Log in."

That’s all there is to it. You’re in!

Common Login Issues and How to Fix Them

Even though logging in is usually straightforward, sometimes things can go wrong. Here are a few common issues you might run into and how to fix them.

I Can't Log In

Trying to log in using email and password, but it’s not working? Double-check that you actually signed up with this method.

Email and password is a legacy login method used by a small number of users. If you registered with a Google account, which is much more likely, you need to select the "Sign in with Google"/"Continue as {Your name}" option instead. 

Make sure you're using the correct method for your account.

Login Popup Isn’t Showing

If you can't see the login popup when you click the login button, it’s likely that an AdBlocker is causing the issue. Some AdBlockers can block the popup window from appearing. 

To fix this, temporarily disable your AdBlocker and refresh the page. Once disabled, the popup should appear, and you’ll be able to log in.

I Forgot My Password

If you use Google sign-in to log in, your getimg.ai account does not have a separate password. We cannot assist with recovery if you’ve lost access to your Google account.

You’ll need to resolve this directly through Google’s account recovery process. Once you’ve regained access to your Google account, you’ll be able to log in to getimg.ai as usual.

If you signed up with an email and password, resetting your password is simple. Follow these steps:

  1. Click the "Log in" button on the homepage.

  2. Below the email and password fields, click "Forgot your password?".

  3. Enter your email address and confirm.

  4. Check your inbox for a password reset email. Open the email, click the reset link, and follow the instructions to set a new password.

You’re all set! Once your password is reset, log in with your new credentials.

Can I Change My Login Method?

After you’ve chosen a login method during your initial signup (either Google or email and password), you cannot switch it later.

Is It Possible to Encrypt My Account?

Wondering about whether your account can be encrypted for extra security? Rest assured, all communication between your device and our servers is already encrypted. This ensures that your account and personal information are safe and secure.

We hope this guide has helped you solve any problems you might have encountered. If you're still having trouble logging in, don't hesitate to contact our support team!